Managing a team effectively
Context and rationale
Supervising employees does not come naturally. There is no magic potion, but there are tools, methods and above all plenty of common sense for inspiring, motivating, communicating and supervising effectively.
For a company or project to succeed, it is essential that things are clear and the working climate healthy and calm. Managing a team cannot be improvised overnight.
While it is possible to learn on the job, it is nevertheless better to know a number of concepts and master some tools and methods, or the situation may quickly deteriorate and success slip away.
This course will give you the tools needed to take on the role of front-line manager effectively and optimise your team's performance while strengthening relations with other teams.
Training objectives
- Understanding the manager's task in a constantly changing environment
- Mobilising the individual energies of team members.
- Adapting your management to each situation.
- Organising delegation to strengthen autonomy within the team.
- Dealing with difficult situations and managing conflict.
- Knowing techniques for leading employees, individually or in groups
- Developing management by objectives, knowing how to convince and persuade
Training content
Understanding the roles and tasks of a modern team manager
- The manager's different roles.
- Assessing the different types of management and their effects on team results: identifying your team management style.
- Knowing the key tasks, the framework for action and the challenges of the manager's position.
- Passing on the company's culture and values to your team.
- Being the information link between management and your team.
- Taking on the manager's HR tasks: recruitment, onboarding, training.
- Sharing experience: the role of a manager.
Implementing the Balanced Scorecard
- Identifying a team's performance criteria.
- Formulating effective objectives.
- Adapting your management to the objective and to the team's characteristics.
- Defining a common working framework by formalising effective rules of the game.
- Trying out teamwork.
Understanding the key techniques of team management
- Understanding the principles of managerial communication
- Public speaking and non-verbal language: interpersonal communication
- Mastering passive and active listening
- Persuasion and the ability to convince: the manager's assertiveness
- Encouraging the right attitude to decisions: knowing how to improvise or moderate
- Focus on management pitfalls and avoidable mistakes
- Mastering delegation and autonomy: two essential tools for managing a team
Motivating and energising your staff every day in your team management
- Practising management for success.
- Determining people's needs at work: the different levers of employee motivation
- Adopting the keys to situational management and the manager's levers for motivating the team
- Managing new generations: how to adapt?
- Dealing with demotivation problems that may affect team performance.
- Role play: application: acting on the relevant levers of motivation.
Developing effective management behaviours
- Identifying your preferred management styles.
- Knowing how to communicate the right information at the right time
- Working on interpersonal relationships with your team
- Developing and managing the personal involvement of team members
- Picturing the techniques and behaviours that optimise interpersonal relationships
- Detecting and managing situations of tension, deadlock or conflict (techniques and behaviours)
Dealing with errors and managing delicate situations
- Distinguishing an error from misconduct.
- Choosing how to intervene according to the situation.
- Dealing with errors in a spirit of progress.
- Confronting an employee without demotivating them.
- Role play: dealing with errors and refocusing an employee.
Let's discuss your training needs
Free, no-obligation offer. An adviser will call you back within 48 hours.